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Our Commitment to Your Privacy
At Prestige Exotic Car Rental, we recognize that privacy is important. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you utilize our luxury vehicle rental services through our website, mobile applications, and other platforms.
By accessing our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. We encourage you to review this policy carefully to understand our practices regarding your personal data.
Please note: This policy applies solely to information collected by Prestige Exotic Car Rental and does not extend to any third-party websites or services that may be linked from our platform.
Information We Collect
To provide our premium car rental services, we may collect various types of information:
Personal Information You Provide
When you make a reservation or create an account with us, we collect information that identifies you, such as:
- Full name and contact details
- Driver's license information and eligibility to rent
- Payment information for processing transactions
- Insurance details where applicable
- Preferences and special requests for your rental experience
Automatically Collected Information
When you interact with our digital platforms, we may automatically receive and record information such as:
- Device information and browser type
- IP address and general location data
- Usage patterns and interaction with our website
- Information collected through cookies and similar technologies
Payment Security: All payment transactions are encrypted and processed through secure gateways. We do not store your complete payment card information on our servers after processing your transaction.
How We Use Your Information
We use the information we collect for various purposes, including:
Reservation Management
Processing your bookings, sending confirmations, and providing rental services.
Customer Support
Responding to your inquiries and providing assistance when needed.
Service Improvement
Enhancing our services, website, and customer experience.
Marketing Communications
Sending relevant offers and updates with your consent.
Data Protection & Security
We implement comprehensive security measures to protect your personal information:
Encryption Technology
We use industry-standard encryption to protect your data during transmission.
Access Controls
Strict access controls limit who can view and process your personal information.
Secure Storage
Your data is stored on secure servers with regular monitoring and testing.
While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We continuously work to enhance our security practices to protect your information.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.
Policy Updates
We may periodically update this Privacy Policy to reflect changes in our practices, technology, legal requirements, and other factors. We encourage you to review this policy occasionally to stay informed about how we are protecting your information.
When we make significant changes to this policy, we will notify you through appropriate channels, such as email or a prominent notice on our website, and will indicate at the top of the policy when it was most recently updated.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please reach out to us:
Prestige Exotic Car Rental Privacy Team
Email: info@prestigeecr.com
Response Time: We aim to respond to all privacy inquiries within 48 business hours
For general customer service inquiries, please visit our Contact Us page for additional options.